Madison Barton to Present at the Claims X-Change Conference in Napa Valley

With the rapid proliferation of AI and automation, emotional intelligence remains at the core of making fair and balanced decisions. Madison Barton will be co-presenting on ethics, self-awareness, and bias recognition, providing attendees with practical tools and actionable strategies to strengthen communication with customers. Her presentation, “Ethics and Emotional Intelligence: Elevating the Human Side of Claims Management,” will take place Tuesday, March 10.